Returning Your Wholesale Window Blinds
You may change or cancel your window and door blinds order within 24 hours of placing it. After 24 hours, production of your custom-made window and door blinds begins, so we cannot make changes. To change or cancel a discount wooden window blind or aluminum window blinds order, please call us toll-free at 1-888-697-5287. Please note: Changes or cancellations cannot be made on "rush" orders because they go into production immediately. If we made an error on your discount wooden window blind or aluminum window blinds, we will fix the blinds immediately at no charge and ship them to you via FedEx Ground.
If you made an error in your wholesale window blinds order, unfortunately we cannot issue a return or refund because our discount wood window blind selections are custom-made to fit the windows in your home, according to the measurements you provided. We do our best to minimize the possibility for errors in our discount wood window blind inventory by helping you measure your windows accurately and by offering sample chips so you can see what your blinds will look and feel like before you order.
If your blinds are damaged or defective when you receive them, please contact us immediately at 1-888-697-5287 to speak to a customer service representative.
Your Timber blinds come with a limited lifetime warranty. Detailed warranty information is included in your package, or you can get the information from customer service at 1-888-697-5287.